Learning How to Work Cross-Functionally and the Importance of Prioritization
Reflecting on my experience working on the Snap Lounge project, I’m proud of the impactful solution we developed in such a short time. The feature successfully combines mindfulness with self-reflection, offering Snapchat users an accessible way to check in on their mental health, a topic that is often stigmatized. By incorporating user-friendly design elements like Bitmojis and a calming color palette, we created a safe and supportive space for self-assessment. Our collaboration with experts and our research into the mental health challenges of young adults helped ensure that the feature met real needs. However, I believe there are areas to improve. In future projects, I would focus on refining the clarity of language used in the interface to ensure that every question is easily understood and non-judgmental. Additionally, while we prioritized privacy, testing how users engage with different privacy settings could provide more insights. Lastly, I would explore ways to make the experience more personalized, such as tailoring follow-up resources based on individual check-in responses. Overall, the project was a valuable learning experience, and I’m excited to apply these insights to future challenges.